Privacy Policy

Privacy Policy

Effective Date: May 26, 2026

At FeesFlow, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fee management platform and associated services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Application includes:

A. Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Application or when you choose to participate in various activities related to the Application.

B. Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Application. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

C. Data Associated with Educational Institutions

When an educational institution uses our platform, we process student and parent data as instructed by the institution. This may include student names, identification numbers, enrollment details, fee structures, and payment histories. The educational institution is the data controller for this information.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:

       
  • Create and manage your account.
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  • Process transactions and send you related information, including confirmations and invoices.
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  • Provide customer support and respond to your requests and inquiries.
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  • Improve our platform, services, and user experience.
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  • Send you technical notices, updates, security alerts, and support and administrative messages.
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  • Communicate with you about products, services, offers, promotions, and provide news and information we think will be of interest to you.
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  • Monitor and analyze trends, usage, and activities in connection with our Application.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

A. By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

B. Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

C. Educational Institutions

If you are a student or parent using FeesFlow in connection with an educational institution, we share your data with that specific institution as required to facilitate fee management.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Email: support@feesflow.com

Phone: 8432166666